OFFICIAL REGULATION OF THE CAMPAIGN "UNTOLD ORDERS QUEST"
OFFICIAL REGULATION OF THE CAMPAIGN
"UNTOLD ORDERS QUEST"
Article 1 - Organizers and Official Regulation of the Campaign
1.1 The campaign "UNTOLD ORDERS QUEST" is organized and conducted by UNTOLD PRODUCTION S.R.L., a Romanian legal entity headquartered in Cluj-Napoca, at 122A G-ral Eremia Grigorescu Street, Cluj County, registered with the Trade Registry under no. J12/5129/2021, European Unique Identifier (EUID) ROONRC.J12/5129/2021, with VAT number RO45114420.
1.2. The decision to conduct the Campaign in accordance with the rules of this Official Regulation (hereinafter referred to as the "Official Regulation") is final and binding on Participants.
1.3. Participants in the Campaign are required to comply with the terms and conditions of this Official Regulation of the Campaign (hereinafter referred to as the "Official Regulation").
1.4. The Official Regulation is available free of charge to anyone interested at any time during the Campaign, by accessing the website www.untold.com, and it will be communicated on the official social media pages of the Organizer.
1.5. The Organizer reserves the right to supplement and/or modify the Official Regulation, with the supplementation and/or modification being made public in the manners provided for in Article 1, paragraph (4).
Article 2 - Legal Basis
2.1. The Campaign is organized in accordance with the provisions of Government Ordinance no. 99/2000, regarding the marketing of products and services on the updated market and in accordance with the relevant legislation.
Article 3 - Territory and Duration of the Campaign
3.1. The Campaign is organized and takes place starting from May 7, 2024, and ends on May 12, 2024 ("Campaign Period").
3.2. The Campaign will take place on the territory of Romania, through the website: www.untold.com, and will be announced on the official Facebook and Instagram pages of the Organizer.
Article 4 - Description of the Campaign
4.1. Enrollment in the Campaign is free of charge for individuals who follow the instructions provided in this Regulation, on the website, and on the Instagram and/or Facebook page.
4.2. Additionally, participants must agree to the terms and conditions of this Regulation.
Article 5 - Right to Participate
5.1. Only individuals who follow the instructions provided in this Regulation and communicated by the Organizer may enroll in the Campaign.
5.2. The Campaign is valid for individuals who have reached the age of 18.
5.3. The following categories of persons cannot participate in the Campaign:
a) employees of UNTOLD PRODUCTION S.R.L;
b) employees of any companies involved in carrying out any activities related to the organization and conduct of the Campaign;
c) relatives of the above-mentioned employees (i.e., children/parents, siblings, spouse) do not have the right to participate in the Campaign.
5.4. Registrations that do not comply with the above conditions and provisions of this Regulation will not be considered and will be eliminated.
5.5. Any error and/or omission regarding the personal data provided by the Participant to the Organizer does not incur the responsibility of the latter, and the accuracy of the contact details provided by the Participants is solely their responsibility.
5.6. Registrations transmitted under the following conditions will not be considered:
a) If they are transmitted outside the registration period, as per Article 3 above;
b) If they have been made through fraud attempts, or have been made in violation of any of the conditions and terms of the Regulation;
c) If they are not related to the nature and purpose of the Campaign, as detailed in this Regulation.
Article 6 - Campaign Mechanism and Enrollment Method
6.1. To participate in this Campaign, participants must follow the following mechanism:
a) The participant must have the right to participate according to the provisions of Article 5 above.
b) Follow the following steps:
Step 1. The user accesses the dedicated page on the website www.untold.com.
Step 2. The user completes their contact details.
Step 3. The user completes the answers to the questions.
Step 4. The user confirms that they are over 18 years old.
6.2. Based on the provided answers, a total of 500 (five hundred) winners will be designated by random draw through the random.org platform, 100 winners who correctly answer the Kaufland question on Friday, 100 winners who correctly answer the BT question, 100 winners who correctly answer the VISA question, 100 winners who correctly answer the Coca-Cola question, and 100 winners who correctly answer the Absolut question.
Article 7 - Prize and Awarding
7.1. The Organizer will draw 500 (five hundred) winners by random draw and will offer 500 (five hundred) prizes consisting of 100 tickets for Day 2 of the Festival (Friday) for winners who correctly answer the Kaufland question, 100 tickets for Day 3 of the Festival (Saturday) for winners who correctly answer the BT question, 100 tickets for Day 1 of the Festival (Thursday) for winners who correctly answer the VISA question, 100 tickets for Day 4 of the Festival (Sunday) for winners who correctly answer the Coca-Cola question, and 100 tickets for Day 4 of the Festival (Thursday) for winners who correctly answer the Absolut question.
7.2. In addition to the mentioned prizes, the Organizer's partners offer additional prizes to the winning individuals drawn by random selection:
- Kaufland offers 100 value vouchers that can be used for purchases at the Kaufland Pop-Up Restaurant within the Festival and can be collected from their activation area;
- BT offers the loading of a sum of 100 RON on the festival bracelet, which is done exclusively by the winners at the Info Point area at the Festival;
- Visa offers one drink (long drink)/winner from the available range for the campaign at the Retro stage within the festival. Winners will present themselves at the Info Point at the Festival where, based on their ID card, they will receive a card (proof of prize) with which they can collect the prize.
- Coca-Cola offers access to the Coke platform for Day 4 of the festival (Sunday). Winners will present themselves at the Coke activation area to receive the bracelet based on their ID card.
- Absolut offers one drink (long drink)/winner from the available range for the campaign at the Absolut activation area in the Festival. Winners will present themselves at the activation area with their ID card to collect the prize.
7.3. Participants will enter the raffle, which will be drawn on May 15, 2024, through the random.org platform, and the screen recording will be recorded.
7.4. The Organizer will publish the names of the winners on the company's official website. Only the winners of the campaign will be announced; other participants will not be contacted.
7.5. The Organizer will contact the winners by email/phone to request the necessary information for the prize transmission.
7.6. The estimated value of the prizes is 30,000 EUR, a value to which a 100% discount applies to the Organizer.
7.8. No other prize can be exchanged or offered in this Campaign.
7.9. In the event that the winner cannot be contacted for reasons not attributable to the Organizer or is contacted but does not provide the requested details within 3 days in order to be able to send the prize (respectively to send an e-mail to [email protected] with name, surname and contact details) or refuses to receive the prize won, will lose the right to receive the prize.
7.10. The prize will be delivered by e-mail, within a maximum of 60 days from the selection date, after the Winners have been informed according to the procedure above. If the address provided to the Organizer is not valid, it will lose the right to claim the prize.
7.11. The monetary value of any prize won in this Campaign cannot be given, respectively the prizes offered in this Campaign cannot be changed. Also, if for any reason the UNTOLD Festival will no longer take place in 2024, the Winner will not be entitled to the payment of the equivalent in lei of the value of the invitations and prizes won, and their validity will not be extended for the following editions.
Art. 8 – Responsibility and Obligations
8.1. The Organizer does not assume responsibility and will not be named as a party to any kind of litigation regarding the right of ownership of the benefits granted under the Campaign.
8.2. The organizer is entitled to take all necessary measures in case of an attempt to defraud the system, abuse or any other attempts that could affect the image of this Campaign.
8.3. The Organizer of the Campaign will have no liability and will not be able to be involved in any litigation related to the possession or ownership of the Prize received, as well as regarding any additional expenses incurred by the Participant in connection with this Campaign.
8.4. In the event of uncertainty related to the validity of the documents sent by the participants, in order to register for this campaign, the organizer's decision is final. The organizer does not assume responsibility for:
a) No errors in the data provided by the participants; the lack of correctness of the contact data does not attract the responsibility of the Organizer, being the exclusive responsibility of the Participants to ensure that they have been mentioned correctly.
b) Blocking of the Participant's e-mail address or any irregularity regarding it;
c) Situations in which certain persons registered in the Campaign are unable to participate in the Campaign or do not meet the conditions of the Campaign, if this inability or failure to meet the conditions is due to circumstances beyond the Organizer's control;
d) Any disputes between Participants related to the rights to e-mail addresses.
e) Impossibility of a Participant to benefit from the prize due to complete non-compliance with the Campaign Regulations and/or due to the name and/or first name and/or erroneous data submitted.
8.5. These circumstances may be due to: erroneous, incomplete information, transmitted with interruptions, or transmitted with delay due to the Participants, failure / malfunction of the e-mail, either in the case of the Organizer or in the case of the Participant, caused by technical problems and / or heavy traffic on the web page.
8.6. Participants expressly, unequivocally and definitively accept all decisions adopted by the Organizer regarding the way of organizing and conducting the Campaign and the Prizes awarded, as well as the subsequent calendar of the Campaign or other changes related to the implementation of the Campaign.
8.7. All disputes regarding the right of ownership of the prizes will not influence the principle according to which the Contest Organizer will award the prizes to the persons who comply with the provisions of these Official Regulations. From the moment the winner receives the prize, the Organizer is released from any obligation towards the Participant.
Art. 9 - Disputes and applicable law
9.1. Any disputes arising between the Organizer, on the one hand, and any of the Participants, on the other hand, will be resolved amicably or, if this way is not possible, the disputes will be settled by the competent court in the city of Cluj -Napoca, from the Organizer's headquarters, in accordance with common law.
9.2. The applicable law is Romanian law.
Art. 10 – Fees and taxes
10.1. The organizer undertakes to withhold and remit the tax due for the income consisting of the prizes awarded to the winners with Romanian citizenship in accordance with the provisions of art. 110 paragraph (1) of the Fiscal Code approved by Law 227 of 2015, with subsequent amendments and additions, any other obligations of any other nature, in relation to them, being the exclusive responsibility of the winners.
Art. 11. – Processing of personal data
11.1. Who performs the processing? The personal data of the participants in the Campaign will be processed by the Organizer in accordance with the applicable legislation, in particular EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR").
11.2. Categories of personal data processed within the Campaign: Name, surname, telephone number and e-mail address.
11.3. The purpose of the processing is strictly related to the conduct of the competition (organization and conduct, designation and validation of winners, awarding of prizes, as well as the fulfillment of fiscal and financial accounting obligations of the organizer). The data will thus be processed for carrying out the campaign according to the mechanism described by the regulation (this representing the "contract" between the organizer and the participants who voluntarily signed up) or for the fulfillment of some legal obligations of the operator (e.g. the fulfillment of fiscal obligations).
11.4. Legal basis of processing:
a) Execution of the contract represented by the terms and conditions established by the Regulation and considered accepted as a result of participation
b) The legitimate interest of the operator in connection with the realization of contests/promoted campaigns and for the defense of the rights and interests of the operator
c) fulfilling the applicable legal requirements for the calculation, declaration and awarding of prizes
We need personal data in order to participate in the contest and run the contest as far as the participant is concerned. A possible refusal to provide personal data leads to the impossibility of participating in the contest, in various phases in which such a refusal can intervene.
11.5. The period of storage of personal data is carried out according to the Untold Privacy Policy.
11.6 Since the communication of this campaign is carried out through the Facebook and Instagram platforms, participants can consult the following pages to find out details about the processing of personal data https://help.instagram.com/155833707900388 and https://www.facebook.com /privacy/policy/.
11.7. The participants have, in relation to the operator/his proxies, the rights conferred by law, namely the right to information, the right to access data, the right to intervene on the data, the right to oppose the collection and processing of personal data, the right not to be subject to a individual decisions and the right to address the court and/or the National Supervisory Authority for the Processing of Personal Data. If you wish to exercise your rights mentioned above, please contact the person responsible for the protection of personal data using the following contact details [email protected].
Art. 12 – Termination of the campaign
12.1. This Campaign may end in the event of an event that constitutes force majeure, including in the event of the Organizer's impossibility, for reasons independent of his will, to continue the Campaign.
12.2. Force majeure, agreed to be the unforeseeable and irremovable event, which occurred after the entry into force of these Official Regulations and which prevents the party or parties from fulfilling their contractual obligations, exempts the party invoking it from liability, for the duration of the existence of the force majeure major.
12.3. If a situation of force majeure, including the Organizer's impossibility for reasons beyond his control, prevents or delays in whole or in part the execution of the Official Regulations and the continuation of the Campaign, the Organizer will be exonerated from the responsibility regarding the fulfillment of his obligations for the period in which this fulfillment will be prevented or delayed, according to art. 1082 and 1083 of the Civil Code. 12.4. In case of force majeure, the Organizer is obliged to communicate its existence to the participants of the Campaign, within 5 (five) working days from the occurrence of the case of force majeure.
Art. 13 - Other Clauses
13.1. The Organizer's decisions regarding the campaign are final and applicable to all Participants.
13.2. The prize not awarded will remain in the possession of the Organizer who can freely dispose of them in the manner he considers necessary or suitable for his interests.
13.3. The organizer is entitled to take all the necessary measures in case of an attempt to defraud the system, abuse or any other attempts that could affect the image or the costs involved in the organization and running of the Campaign.
ORGANIZING
UNTOLD PRODUCTION SRL
